TERMS AND CONDITIONS

Regulation to stay at the Hotel Baia del Sorriso

CHECK-IN – CHECK-OUT

Rooms are assigned from 16.00 pm onwards on the day of arrival and must be vacated by 10.30 am on the day of departure.

REDUCTIONS FOR CHILDREN

Children’s reductions on half-board service are applicable only if they share the room with two full-paying adults, thus occupying a 3rd/4th bed:

  • From 0 to 1.00 year old: Free with own crib. Payment for meals on-site. Crib rental €20.00 per day (on request)
  • From 1 to 3.99 years: 50% discount
  • From 4 to 6.99 years: 30% discount
  • From 7 to 10.99 years: 20% discount
  • From 11 to 14.99 years: 10% discount
  • Adults in 3rd/4th bed: 5% discount

Children in overnight stay and breakfast:

  • From 0 to 1.00 year old: Free
  • From 0 to 3.99 years: Crib supplement €20.00 per day
  • If staying with parents: Supplement €15.00 per day
  • From 4.00 years onwards, 3rd/4th extra bed: Supplement from €30.00 to €40.00

PRICES

The rates include service and VAT at 10%.
Free parking in one of the two unguarded hotel parking areas.
Free Wi-Fi in the common areas, with password provided.

The B/B rate includes overnight stay and buffet breakfast.
The Half-board rate includes buffet breakfast, dinner, and overnight stay.

The dinner includes:
(1 first course, 1 second course, 1 side dish of your choice from the daily menu).

EXTRA

Not included in the offers:

  • Beach service (1 umbrella and 2 sunbeds), available upon prior reservation. To be paid on-site. Prices from €25.00 to €40.00.
  • Drinks and desserts during meals. To be paid on-site.
  • Tourist tax. Approximately €1.50 per person per day (variable rate according to municipal tables).
    To be paid in cash upon departure.

SUPPLEMENTS

  • Single-use double room supplement from €20.00 to €35.00 per day, depending on the booking period.
  • 3rd/4th bed supplement in B/B from €30.00 to €40.00 per day, depending on the booking period.
  • Balcony/terrace supplement from €15.00 to €25.00, based on room type and booking period for short stays or weekends.

BOOKING AND DEPOSIT

At the time of booking, a deposit of 30% of the total amount is required.
The booking will be considered confirmed upon receipt of the deposit.
The deposit will be fully refunded to the customer if the cancellation occurs at least 30 days prior to the arrival date.
In case of early departure or late arrival, the full price for the entire booked period will be requested.
In case of late cancellation or no-show, LUNA BLU Sas reserves the right to withhold the amount already received as compensation.

Any changes are at the discretion of the management.

PAYMENT METHODS

Cash (up to a maximum of €999.00)
Accepted: VISA, MASTERCARD, MAESTRO, BANCOMAT
Not accepted: BANK CHEQUES, AMERICAN EXPRESS, DINERS.

PETS

Small-sized pets are welcome in the hotel area, except for the restaurant and the beach. Daily supplement of €5.00.

Large-sized pets: €10.00 per day.

RESPONSIBILITY

The management declines all responsibility for objects and valuables left unattended in the rooms and/or common areas.